I am so impressed with the client support at Wayfair! We put an order for a foam mattress and bed frame. The bedframe we ordered mentioned it was appropriate for foam mattresses. Whenever we got it we recognized it wouldn't just work at all with the bed we ordered. Upon further review of the details on Wayfair's website we found whenever we scrolled completely down it mentioned the frame was not suitable for memory foam mattresses. This is perplexing at best. Wayfair not only waived the transport for us to return the bed frame but the rep also offered us his contact number and advised us to check with him to verify the credit was granted before placing a fresh order. I've never experienced such good service. I'll definitely be a repeat customer!

I am quite happy with the assistance and the products from Wayfair. I bought a storage space bench for my bedroom and I was so fired up once i received it (which by the way was somewhat quick) and even more so when I noticed that it was just how it searched in the photo and as it was described. Thanks to be true to your word Wayfair and supplying me the confidence to order your products over and over!

I have located numerous orders with Wayfair in the recent past and also have had zero issues. One item I purchased i not like was easily returned and refunded. Their delivery is usually faster than estimated and their customer support answered all of my questions within 24 hours. I'd definitely recommend Wayfair to relatives and buddies. I love using their iphone app as well - it's very user friendly and intuitive.